We are happy to offer free online returns for orders placed on within 45 days of purchase.

Refunds

Purchases made by debit or credit card (including pre-paid gift cards) and through PayPal will be credited back to the original form of payment. If you paid with a Gift Card, you will be issued a separate E-Gift Card for the refunded amount. Returns that have been initiated on can take 1-2 weeks to process depending on when the return is received. Please make sure you select the right item(s) you wish to return to avoid delays i refunding. Please note your financial institution’s return processing timelines before reaching out with any concerns regarding your refund.

Returns to Retail Stores

You may return items purchased on to any store. Please bring the original form of payment and a physical or digital copy of the Order Confirmation Email with you so you may be refunded. Purchases made by credit card will be credited back to that original card (including pre-paid gift cards). If you paid with a Gift Card, Apple Pay, or PayPal, then a Gift Card will be issued with the refunded amount.

Orders paid for using Afterpay are not eligible to be returned in store at this time. Please initiate your return online within 45 days of purchase HERE. Reference our page for additional details on the credit you will receive once processed.

Initiating Your Return

• Log in using your My Account username and password.
• Under Order History, select ‘view’.
• Select the order that contains the item(s) you wish to return and click ‘Initiate Return’.
• Select the item(s) that you would like to return and confirm.
• Follow all instructions for completing your return.